The Agentforce Context Protocol (ACP) and this accompanying documentation are designed to empower a diverse range of professionals who are involved in building, integrating, or leveraging AI-driven solutions within an enterprise context, particularly with Salesforce.

If you fit into one of the following profiles, ACP is likely relevant to your work:

  • Salesforce Developers & Architects

    • How ACP Helps You: Integrate ACP into your Salesforce organizations to expose custom Apex tools, connect to external systems securely, and build sophisticated AI-powered applications directly on the Salesforce platform. Design robust solutions that leverage Agentforce agents for automation and enhanced user experiences.
    • Key Interests: Custom tool development, security model, Salesforce integration patterns, system scalability.

  • System Integrators & Consultants

    • How ACP Helps You: Utilize ACP to bridge disparate enterprise systems, enabling complex cross-platform workflows orchestrated by Agentforce agents. Design and implement solutions that connect Salesforce with other CRMs, ERPs, communication platforms, and more.
    • Key Interests: Connector architecture, extensibility, security protocols, multi-system orchestration.

  • Product Managers & Business Analysts

    • How ACP Helps You: Understand the capabilities of ACP to envision and define new AI-driven products and features. Identify business problems that can be solved by enabling Agentforce agents to interact with enterprise systems, and translate these needs into technical requirements.
    • Key Interests: Use cases, business value, available functionalities, integration possibilities.

  • IT Administrators & Operations Teams

    • How ACP Helps You: Manage and monitor Agentforce agent interactions with enterprise systems. Understand the security implications, configure access controls, and ensure the reliable operation of ACP-enabled applications.
    • Key Interests: Security, monitoring, governance, deployment.

Whether you are looking to build sophisticated Agentforce agents, streamline existing business processes by introducing AI, or explore new possibilities with enterprise AI, ACP provides the foundational tools and protocols to help you succeed. This documentation aims to provide the necessary guidance for each of these roles.